Shipping Policy
Last updated: 18/11/2025
At LYDRIC, we aim to provide a clear, reliable, and transparent delivery experience for customers within the United Kingdom.
Where We Ship
We currently ship exclusively within the United Kingdom.
Processing & Delivery Time
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Order cut-off: 22:00 (UK time)
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Orders placed before 22:00 are processed the same day
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Orders placed after 22:00 are processed the next business day
Processing time: 1–2 business days
Transit time: 6–8 business days
➡️ Estimated delivery time: 7–10 business days
Shipping Costs
All UK orders include free shipping, with no minimum purchase required.
Delivery Partners
We work with trusted UK carriers including:
Royal Mail, DPD, Evri, and DHL.
(The courier used depends on location, order volume, and availability.)
Tracking Information
You will receive a tracking number by email after your order has been dispatched.
You can track your parcel at any time via our Track Order page.
Delivery Issues
If your parcel arrives damaged, late, or with tracking errors, please contact us at info@lydric.com. We will assist you as quickly as possible.
Contact Information:
Store Name: LYDRIC
Company Name: DJP Commerce
Address: Koninginneweg 40, 2982 AN Ridderkerk, Netherlands
Company Number: 98618598
Email: info@lydric.com
Phone: +31 612402377
Customer Service Hours: Monday to Saturday: 9:00 am – 6:00 pm